Vinish Garg is a Strategic Story Designer. He works with product teams to ensure that they make right investments in their UX and content processes, for a shared understanding of business goals and customer success goals.
Organizations communicate their brand story around their customers. Customers have their own story to interact with a brand. Vinish helps customers live their story in the product, for the right customer experience goals. In short:
Vinish contributes to make more sense in the world by ensuring the right balance in business success goals (brand experience), and customer success goals (customer experience).
For LinkedIn Invites: We love to network professionally because we feel like sharing ideas, thoughts, and experiences. If you want to connect with Vinish via LinkedIn, this post is for you.
Vinish lives in one of India’s most beautiful cities, Chandigarh. Fittingly, for the city’s grid-like original architecture maps well with the narrative structure required in products and in stories.
More About Vinish
Answers To Your Questions
I love to answer your questions when I can. For example, see some of my answers:
- On my Clarity profile
- In this AMA on Andrew Chen’s Backstory space
- Sometimes via emails as I shared an instance in this post
- On Out Of Office Hours
Core Skills for Technical Writers, idratherbewriting
Authoring Tools for Startups, idratherbewriting
Hacker Noon, a Medium Publication
UX Collective, a Medium Publication
Content Conversations – A Living Series of Interviews with World’s Leading Content Practitioners
Be Your Own Story, STC India Annual Conference Newsletter
STC Memberships: Cost, Benefits, and Value, The Content Wrangler
John Paul Narowski of karmaCRM says
Vinish was more than instrumental in helping us completely redo our support center. We decided to completely scrap our knowledge base and started from scratch. Without question we wouldn’t have made this decision without Vinish. One of my favorite thing about working with Vinish was that he didn’t just write docs, he provided suggestions for best practices and backed it up with research. He helped guide us through the process and was vocal about how he things should be done to maximize value and clarity. He wasn’t just a writer, he was a partner throughout the entire process.
Dieter Marlovics of ReallyColor
“vhite took on an incredibly sophisticated Drupal 7 implementation for us and handled it exceptionally well. We not only needed a Drupal 7 application with out of the box functionality, but we had the need to extend Drupal with the following custom built features: 1) Subscription services via the MoneyScripts module tied into Stripe for payment. 2) Integration with a custom binary executable application that we had developed.”
“No large project can go completely smooth and with great timing but Vinish adapts to your situation and needs to complete goals. They are professional, knowledgeable, have great communication and if a challenge occurs in your project, they proactively work to solve it.”
“Vinish took what was an idea on a napkin and turned it into an outstanding example of a IT RFP. Considering the scope creep and the delays on my end I am very pleased with the work and would certainly recommend this contractor to anyone looking to develop and document IT scope for and RFP. Many things I overlooked were caught in the contractors QA process.”