OUTCOME

Vinish is the founder of OUTCOME, a one-day UX design conference that talks about product UX design from storytelling perspective.

Speaking

Vinish speaks on story designing, UX, content strategy, and on a shared understanding for business success goals. See speaking or more details.

Join

Be the first to receive emails when I writespeak, or make something.

July 28th, 2015 | customer support, technical communication

14 Ways: How Your Customer Support Benefits From a Knowledge Base

July 24th, 2015 | customer support, technical communication

Churn Rate? Let There be a Knowledge Base

November 7th, 2013 | customer support, technical communication

Documentation Teams and Support Centres: Collaboration for A Common Goal

May 31st, 2013 | customer support, technical communication, technology

Using WordPress for Product Knowledge Base