Outcome

I am the founder of Outcome Programs, where I host a products focused annual conference, invite-only design-driven-dinners, content strategy and UX design workshops, and custom product growth programs.

8Knorks

Outcome programs by Vinish Garg, product UX design

Join Me

I send a weekly emails for my readings in products, design, work, and all things life. See example 1, example 2, and join me to receive emails when I writespeak, or make something.

July 28th, 2015 | customer support, technical communication

14 Ways: How Your Customer Support Benefits From a Knowledge Base

July 24th, 2015 | customer support, technical communication

Churn Rate? Let There be a Knowledge Base

November 7th, 2013 | customer support, technical communication

Documentation Teams and Support Centres: Collaboration for A Common Goal

May 31st, 2013 | customer support, technical communication, technology

Using WordPress for Product Knowledge Base