curate weekly readings
and I write on mostly on
July 07 2017: Issue #60 [Content]
WTD Podcast, content as business asset, content strategy for content management, voice activation and content, multi-source publication, perfect content audit, DITA satisfaction survey
Personalization: Content Engine Operationalisation
“To operationalise your content engine, design your producer and consumer channels as part of a wider content operating model that enable content to flow like water throughout the ecosystem.”
June 30 2017: Issue #58 [Content]
Design systems, FAQs in documentation, semantic information extraction, storytelling, DITA transformation for QA, decision trees for content, and API documentation portal in Flare.
Average work annoys everyone
As technology practitioners, we can reduce this annoyance around us. We can help others enjoy a good CX by designing products that the customers love to use.
June 23 2017: Issue #56 [Content]
Taxonomy standards, IA for phone, DITA2.0. ROI of documentation, Confluence for UX documentation, headless and not brainless CMS, and Minimum Viable Content
June 21 2017: Content for VR, AR
Virtual, Augmented, and Mixed Realities all move beyond the rectangle and place content around us, in front of us, beside us, and above us. Isn’t it fascinating?
Content beyond containers - content via hooks, intent, and references only?
June 16 2017: Issue #54 [Content]
DITA and agile, DITA and elearning, compliance, customer journey mapping, content and commerce, content audits, and persona template
June 12 2017: Issue #22 (not #52)
DITA survey results, customer experience, data visualization in technical content, knowledge base in open, an accessibility podcast, Lavacon, and STC memberships
June 05 2017: Issue #21 [Content]
Semantic annotations, metadata strategy, docs as code, Git for tech comm, data driven content, and content fact sheet
May 29 2017: Issue #20 [Content]
Structured CMS, Future of content, WriteTheDocs, Content testing, Localization, Schema.org metadata, Taxonomies, Findability, and Personalization
May 22 2017: Issue #19 [Content - Follow Up Post]
As soon as I sent you the last email, I saw Mark Baker's latest post at his blog: Structured Writing and Free Trade.
May 22 2017: Issue #19 [Content]
WriteTheDocs, Personas and buyer journey, Marketing and tech comm silos, DITA for print, Teachning IA, Madcap Flare for mobile app, and Business intent
May 15 2017: Issue #18 [Content]
AI for structured content, CAT, Open DITA, How-to vidoes, Taxonomies, STC as community, Language support, Millenial future of tech comm, and Minimal amount of documentation
May 08 2017: Issue #17 [Content]
REST API docs, Watson, Unifying marketing and technical content, Discovery process, Brand message architecture, Content testing, Bots and tech comm, CMS vs CCMS, and Computing and cognitive systems
May 05 2017: Issue #16 [Products]
SaaS metrics, Seeking advice, Customer support, SaaS pricing, Sales plan, Case studies, Planning rating systems, Avoiding burnout