Our Decisions Framework
- April 2, 2020
When in doubt, how do product teams make business-critical decisions? Brainstorming, whiteboard sharing, and references to metrics are part of the process but what actually guides our decision-making in the challenging times?
We might have a north star metric and it must be working well. However, there might be times when a leap towards our north star is challenging. There are doubts and constraints. Brian Balfour shares his thoughts that even the north star metric can be misleading (see Brian’s post).
I am a strong proponent of decision frameworks where teams work together to define a set of standards. This framework acts as a reference to get started or to find directions on how to take in-progress critical decisions.