In the 2010 decade, many content strategists spoke and wrote about content models and content reuse, for designing the right user experience in digital products. For example Marcia Riefer Johnston wrote about it extensively here and here, and see another example if you are new to this practice. The content reuse discussions and the frameworks—DITA, COPE, chunking, and structured content …
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Software QA and testing are a huge industry in itself. We saw the category of bug-tracking tools in the very early days, from Bugzilla and Mantis to the modern day tools such as Linear. Early in my career as a technical writer, I saw how QA were so meticulous about their job—identifying the granular use cases to find issues in …
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You are your own Howard Roark.
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When a student says that they want to study forests, that forest is the hero of their story. If a student says that they want to design a new category of robots to do complex procedures in surgeries, that robot is the hero.
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Content is what you see about me on my LinkedIn profile, as below. Writing is writing. See the same LinkedIn profile content in a text file, as below. (For reference, I have included the text of this post in the above text file screenshot too.) A few weeks ago, an organization changed the name of their team from UX to …
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When the interface automatically generates content, there is no smell.
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Netflix is Netflix because of the its people and the culture and not only because of the product.
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This is not design. I think we are too lost in finding the outcome and have lost the joy in the journey. There is something wrong in our positioning sense of design.
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This unclear pull of ‘we are evolving’ vs ‘we are not evolving enough’ is a bit misplaced.
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Speed is being culturally aware and principally committed. Once you are in this zone—you will not prioritize speed.
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