• design
• February 25, 2025

Our intelligence and our judgment to support it.

• design
• February 24, 2025

Design is wireframing the answers to these questions first: Who stops you.Who lets you do it. Who wants it, and why.Who may not want it. Who live in the teams.Who lives on the intersection of teams. Who establishes.Who deconstructs. Who lives in the double diamond, or causal loop, or quadrant.Who lives in the systems. All of these above—for how long? …

• design
• February 23, 2025

While designing the journey, the customer success was all over the place because they totally missed the customers’ natural language.

• design
• February 21, 2025

Yes, the opposite of joy is also joy—in our content and design work.

• design
• February 12, 2025

AI content cannot build our product sense, product judgment, and product development and design skills.

• design
• February 10, 2025

The stories for each step on the interface serve as a communication system for the audience.