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Vinish Garg writes about interaction design for the hierarchy of information and content design, by using an example of Stripe.

Interaction design and the content hierarchy

  • content design, design, product content strategy, UX writing
  • April 11, 2022

Stripe is another example of beautifully designed interactions for the customers’ hierarchy of content needs on the interface.

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Vinish Garg says that designers lack product sense although they are more aware of the customer journey and design standards now.

The product sense in design

  • product sense, UX
  • April 7, 2022

Designers do not understand how their design work impacts the product’s unit economics directly.

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Vinish Garg shares the possible learnings from their content strategy and content design course.

A product content strategy and design course that strengthens our learning and working models—Part I

  • content design, product content strategy, System thinking, UX writing
  • April 6, 2022

This content strategy and content design course helps you understand how we work, and how we work on our practices, habits, and working models.

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Vinish Garg writes on content utility, and content usability, in content design and content strategy.

Content utility in content strategy and design

  • content design, product content strategy, UX
  • April 5, 2022

Users care for content utility more than the content usability.

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Vinish Garg writes about digital and ethical technology governance, and the role of content strategists in content governance.

IFTF’s playbook for ethical technology governance in public sector

  • civic tech, leadership, product content strategy
  • April 4, 2022

Content governance plays an important part of an organization’s content strategy, and a set of checks and practices on ethical content can make it to their content governance plans.

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Vinish Garg writes that product content strategy informs product marketing.

How product content strategy informs product marketing for sales enablement

  • content design, product content strategy, Product marketing
  • March 31, 2022

Since product content is foundational to the design and UX and since design is sales-enablement, there is no better alliance than product content strategists working with product marketers.

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Vinish Garg writes about a UX Writing challenge in a tweet by Matthew Hirtes.

To caution and to relax them: A very small UX writing challenge

  • UX writing
  • March 30, 2022

Make sure that user reads the message but stays calm

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Vinish Garg says that the content and design leadership is a lot about building the confidence.

Content leadership is about building the confidence

  • leadership, product management
  • March 29, 2022

As content and design leaders, we are often weighing the trade-offs.

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Vinish Garg writes that libraries play such an important role in the successful content strategy in civic tech projects.

Libraries as the infrastructure for content strategy in civic tech

  • civic tech, product content strategy, System thinking
  • March 28, 2022

In civic tech data production supply chain, civic content strategy plays a huge role in working with policy framers to establish the standards, structure, and data governance models.

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Vinish Garg writes that customer journey and user goals are overrated and content strategy can rescue the product design teams for the right goals.

Sometimes, customer journey and the user goals are overrated—content strategy comes to the rescue

  • content design, product content strategy, UX
  • March 24, 2022

Content strategy helps you plan for the customer’s intent and their hidden goals for specific moments too, and not only for their ultimate goal.

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Recent Posts

  • A dialogue between design and organization
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  • My thoughts on product testing and QA

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