Content types for modern interface—a hierarchy of interactions, integrations, intersections
Many modern products build content interface on top of content types because either the consumers’ interaction models are complex or the use cases are highly audience-centric.
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What surprises us in our technology work
I underestimated the role of domain expertise in technology work.
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What is product content strategy, how it helps a product
Product content strategy is such an exciting intersection of product marketing, product onboarding, content design, and brand positioning.
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Finding the questions, and not the answers
Many products die because of the lack of conversations in the product team.
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How product content strategy can help a product respond to a crisis
My mind would be busy to do something, I will be happy if something validates it and stops me.
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Content and design leadership, and cross-functional collaboration
For example, how they sense an urgency, or the need to talk to the product team?
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What is your dream design team?
Designing a team is about selecting people in specific roles and how they can work together.
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UX Writing is planning content beyond the actions and interactions on the interface
UX writing builds trust, enable sales, and takes the customer journey forward.
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A systems-driven content supply chain is the life blood of customer experience
After working with many product teams worldwide as a content strategist or design lead, or sometimes as a product manager for smaller teams, I realize that I was working with them without a title.
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26 Examples of how Common Sense Business tops AI, ML, GPT-3
Lockdown gave me a chance to throw a net in the tech ocean, and here is a quick list of plastic bottles that add to the massive tech debt in the world.
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