We need content and design systems that support product metrics
Design systems are around us for a few years now, which means that we are beginning to see talks on the future of design systems.
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My playbook for getting started in an information architecture or content strategy project
Visuals stay with them longer and these strengthen their product sense.
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Interaction design and the content hierarchy
Stripe is another example of beautifully designed interactions for the customers’ hierarchy of content needs on the interface.
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A product content strategy and design course that strengthens our learning and working models—Part I
This content strategy and content design course helps you understand how we work, and how we work on our practices, habits, and working models.
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Content utility in content strategy and design
Users care for content utility more than the content usability.
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IFTF’s playbook for ethical technology governance in public sector
Content governance plays an important part of an organization’s content strategy, and a set of checks and practices on ethical content can make it to their content governance plans.
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How product content strategy informs product marketing for sales enablement
Since product content is foundational to the design and UX and since design is sales-enablement, there is no better alliance than product content strategists working with product marketers.
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Libraries as the infrastructure for content strategy in civic tech
In civic tech data production supply chain, civic content strategy plays a huge role in working with policy framers to establish the standards, structure, and data governance models.
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Sometimes, customer journey and the user goals are overrated—content strategy comes to the rescue
Content strategy helps you plan for the customer’s intent and their hidden goals for specific moments too, and not only for their ultimate goal.
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Our job in content strategy and content design is a technical job
Technology is not in loops, technology is what makes a logic loop work and what makes the loop usable, scaleable.
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